Are You Having Too Many Meetings?

Are You Having Too Many Meetings?

Office and Homeworking
Meetings can be a very productive way to get multiple people up to speed, handle an issue efficiently or provide useful information to a group. On the other hand, they can occasionally be an unproductive use of time, which could potentially cost you and your employees valuable opportunities to get essential work done. That's why it' important to only hold necessary meetings that have a specific objective. But how do you know which meetings are going to be productive? Here are four questions every boss should ask himself or herself before scheduling meetings:1. Could This Meeting Be Held in Another Way? The first step in deciding whether a meeting will be productive is to determine if there's another way to share the information easily and effectively. Here's an example: If you want to give someone a quick update regarding…
Read More
5 Off-Limits Conversations for the Office

5 Off-Limits Conversations for the Office

Office and Homeworking
Working in an office comes with a lot of etiquette guidelines. Some, like how to dress and how to act in client-facing meetings, may be explicit company policy. Others, like when to instant message someone rather than email him or her, may not be quite as clear. One guideline that is often not plainly stated (although it may sometimes fall under human resources policies) is what you should and should not discuss with your co-workers while in the office. Not only are some conversations inappropriate for the workplace, but others could even get you into serious trouble with your boss - even if you mention them to a co-worker outside of the office. Read on for five conversations that are off-limits in the office:1. Interoffice Gossip So, Mary is getting fired or John…
Read More
Handling Bad Attitudes in the Workplace

Handling Bad Attitudes in the Workplace

Office and Homeworking, Starting a new business
Especially in small companies, one bad apple can turn a fun and friendly office culture into a negative and unwelcoming atmosphere to work in. While everyone has a bad day every once in a while, enduring bad attitudes can become pervasive, often affecting everyone in a team or office. And when employees are unhappy, managers can expect things like productivity and customer service to decline as well. That's why it's so important for bosses to take care of unhappiness or resentment before it becomes a larger problem. Here's how you can manage bad attitudes in the workplace:Document Instances of Bad Attitudes As anyone well-versed in human resources could tell you, the first and most important step you should take if you start noticing a bad attitude is to document specific…
Read More
Practical Ways to Show Clients You Value Their Business

Practical Ways to Show Clients You Value Their Business

Customer Retention
Think of landing a great client like getting a date with someone you're really excited about. At first you have to show them what you have to offer, then when they sign on, and the only way to keep the relationship going is to keep your word and really deliver. The longer the relationship lasts, the more important it is to show how much you appreciate him or her - because if you don't, he or she may feel undervalued and start dating your friend. The same is true for a company - one of the key ways to retain your most valued customers is to show them how much you appreciate their business. So how exactly do you do that? Here are a few practical ideas:Set up a Loyalty Program If…
Read More
3 ways to stop procrastinating

3 ways to stop procrastinating

Office and Homeworking, Starting a new business
Much of the business world is full of people who describe themselves as procrastinators. Even if they know they should be doing one thing, they end up spending their time on something else. This can lead to missed deadlines and lower-quality work because it has to be rushed through. Stop yourself from procrastinating with these three tips:1. Try the five-minute rule  When you realize that you need to do a certain task, take a moment to evaluate how long it will take you to complete. Is it 10 minutes or several hours? If it would take less than five minutes to do (such as writing quick reply to an email or wiping up the break room microwave), don't put it on your to-do list - take care of it now. This will…
Read More

Employee Retention Tips

Human Resources, Monday Marketing Minutes
One thing that you can count on in both work and in life, is that change is constant. One of those changes may be employees heading off for prospects outside your company. According to a report from CareerBuilder, 30% of workers regularly search for new jobs, with 16% resolving to find new employment during the year. So, what are some things you can do to keep your employees happy in their current positions? Tip #1: Communicate Part of rewarding work for many employees is a sense of involvement and belonging. Do your best to keep employees engaged with a clear sense of purpose. Develop a mission statement and goals that are widely shared and can be referenced often. This will offer employees the opportunity to see that the work they do is part…
Read More
How to Get Client Feedback You Can Use

How to Get Client Feedback You Can Use

Customer Retention, Marketing
Customer feedback gets a bad rap (perhaps because of sites like Yelp that give customers what many business owners say is just a platform to air grievances). But it's important to remember that feedback is an integral part of any business's development. As Bill Gates once said in a speech about Microsoft, "Your most unhappy customers are your greatest source of learning." In other words, feedback - especially negative feedback - can help you make key adjustments and create a service or product your customers will love. Consider this: What's much worse than hearing client complaints is having a valued customer leave for a competitor without saying why. So how can you encourage clients or customers to give you feedback that's actionable? Here are a few ways to get useful client feedback:Use…
Read More
Are You Hiring the Right People?

Are You Hiring the Right People?

Office and Homeworking, Starting a new business
Bringing the right new people on board is important for any business, but for startups, the stakes become even higher. Why? Because with such a small team, each new person has to be able to do their job while also filling in elsewhere as needed, which often means wearing several hats and working long hours. What's more, they have to do all of that while also getting along well with everyone who's already working there. So how can you ensure you're hiring the right candidates? Here are a few questions to ask yourself throughout the hiring process:Are They Qualified? The first necessity, of course, is that the person you're hiring is qualified for the position. And, again, due to the company's size, "qualified" may mean something completely different to you…
Read More
5 money rules startups should live by

5 money rules startups should live by

Office and Homeworking, Starting a new business
Small business startups need two things: A great idea and cash. Of course, there are other important ingredients for building a successful small business, like passionate co​-founders and skilled employees, but without enough money, a business won't be able to get off the ground. In fact, according to a 2014 survey from CB Insights, running out of money accounts for 29 percent of failed startups, and another 26 percent is due to other money- or investor-related problems. If you're in the beginning stages of starting a small business, here are five money rules for avoiding cash-related problems:1. Start with enough The most important way to be successful as a startup is to begin with enough cash to keep you sustainable until you start making a profit. This requires a very detailed…
Read More
Try these tips for telecommuting

Try these tips for telecommuting

Office and Homeworking
When you're running a small business, every aspect of the company is important, from the font on your business cards to how many Post-It Notes are available in the supply closet. The way everyone uses their time is critical to getting everything done. Some of your employees (and even you) may even work from home, which may come with added distractions. Try these tips for being productive while telecommuting: Use a cloud storage service In order to do your work from home, you'll need to have access to all your documents when you're not in the office. A great way to ensure you will be able to do this is to use cloud storage devices like Google Drive or Dropbox. Simply log in to your Gmail or Dropbox account and you can organize,…
Read More