Your loyal customers will come back time and time again. Remember our infographic on rewarding your returning customers by giving them the “loyal” treatment? Lift your customer retention efforts one step further by taking it mobile — Read on to…
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customer loyalty
Customer Retention Monday Marketing Minutes Small Business Info
10 Things You Shouldn’t Do for Good Customer Service
Normally it’s about what you should do for customer service, however, it’s just as important to know what not to do. If you’re customer savvy, there’s a good chance you are already well-versed in everything on this list. But…
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Building Customer Loyalty: Write Thank You Cards
Sending handwritten thank you cards adds a personal touch that will undoubtedly be appreciated by your customers. In fact, they will be floored! It’s such a rare thing to actually receive a special, personalized thank you from a business, let alone…
A well-rounded email marketing program is about much more than hard-hitting discount campaigns. In fact, when you are creating and fine-tuning your email marketing plans, you should only pepper your messaging with aggressive sales promotions. These days, the email…
According to BusinessDictionary.com, customer loyalty is defined as the likelihood of previous customers to continue to buy from a specific organization. In other words, customer loyalty is when your customers continue to buy from your company even though your…