Learn the three best ways to re-engage employees and customers in 2019. Expert advice on how to capture attention and elevate your business!…
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customer retention
Customer Retention Marketing Monday Marketing Minutes Small Business Info
9 Apps to Increase Customer Loyalty
Your loyal customers will come back time and time again. Remember our infographic on rewarding your returning customers by giving them the “loyal” treatment? Lift your customer retention efforts one step further by taking it mobile — Read on to…
Customer Acquisition Customer Retention Marketing Monday Marketing Minutes Small Business Info
How to Get More Referrals
Now that you’ve established your business, how do you grow your customer base? Your existing customers are perhaps your #1 most untouched resource. Think about the network of people that stems from your existing customers. Their friends, families, neighbors,…
Customer Retention Monday Marketing Minutes Small Business Info
10 Things You Shouldn’t Do for Good Customer Service
Normally it’s about what you should do for customer service, however, it’s just as important to know what not to do. If you’re customer savvy, there’s a good chance you are already well-versed in everything on this list. But…
Regardless of the specific products you sell or services you provide, competing within your industry likely requires creative and steadfast approaches to stay ahead of the game. Gaining customers is hard enough, but keeping them loyal to your organization…
When owning a small business, or any business for that matter, it is important to keep customers coming back time and time again. Returning customers are loyal customers and companies that reward people for their consistent business will benefit…
Monday Marketing Minutes Small Business Small Business Info
Customer Retention Strategies: What Is Customer Relationship Management?
First, a couple of customer-retention statistics, via New North, to get your marketing blood pumping! Attracting a new customer costs 5 times as much as keeping an existing one. — Lee Resources 2010 Companies that prioritize customer experience generate…
Marketing Info Monday Marketing Minutes Small Business Small Business Info
Customer Retention Strategies: How To Keep Them Coming Back!
Businesses often focus on gaining new customers. They’ll do whatever it takes to get those new folks in the door, expending their resources to make the business an attractive one. And then once the newbie client is persuaded to…
According to BusinessDictionary.com, customer loyalty is defined as the likelihood of previous customers to continue to buy from a specific organization. In other words, customer loyalty is when your customers continue to buy from your company even though your…