Have you ever had WINNING customer service? Customer service that doesn’t just meet your expectations but exceeds them? Here are five strategic steps businesses can take to make every customer feel like a winner.
Monday Marketing Minute: Facebook, T-Mobile, Dow Jones and Other Interesting News
Welcome to the last Monday Marketing Minute of 2014. Where has the year gone? Are […]
5 Customer Service Tips for Dealing with an Irate Customer
It’s bound to happen. No matter how great your products and services, you’re not going […]
6 Tips for Better FAQs
If you’re one of those savvy Internet shoppers that would rather buy online than go […]
10 Things You Shouldn’t Do for Good Customer Service
Normally it’s about what you should do for customer service, however, it’s just as important […]
6 Ways to Make a Good First Impression on Customers
You only have a few seconds to make a good first impression. That’s right, folks, […]
Listen Up! Customer Service in Surround Sound
Back in the day, customers had few avenues to voice their opinions to companies. That’s […]