Have you ever had WINNING customer service? Customer service that doesn’t just meet your expectations but exceeds them? Here are five strategic steps businesses can take to make every customer feel like a winner.…
Browsing Tag
customer service
Marketing Marketing Info Monday Marketing Minutes Online Marketing Small Business Small Business Info Small Business Lounge Social Media Marketing Technology News
Monday Marketing Minute: Facebook, T-Mobile, Dow Jones and Other Interesting News
Welcome to the last Monday Marketing Minute of 2014. Where has the year gone? Are you ready to begin 2015? Let’s reminisce and catch up on some recent headlines of marketing and business stories from 2014, and move into…
Customer Retention Small Business Small Business Info
5 Customer Service Tips for Dealing with an Irate Customer
It’s bound to happen. No matter how great your products and services, you’re not going to make everyone happy all of the time. Today’s pointers should help you deal with an irate customer and get resolution. Whether you have…
If you’re one of those savvy Internet shoppers that would rather buy online than go to a shopping mall any day of the week, you know exactly where to find information on a site. But do your customers know…
Customer Retention Monday Marketing Minutes Small Business Info
10 Things You Shouldn’t Do for Good Customer Service
Normally it’s about what you should do for customer service, however, it’s just as important to know what not to do. If you’re customer savvy, there’s a good chance you are already well-versed in everything on this list. But…
Monday Marketing Minutes Small Business Small Business Info
6 Ways to Make a Good First Impression on Customers
You only have a few seconds to make a good first impression. That’s right, folks, it’s a judgy, judgy world out there. And the last thing that you want is to be blacklisted in Yelp reviews, which is not…
Back in the day, customers had few avenues to voice their opinions to companies. That’s all changed. Today, businesses hear customer feedback in high-definition surround sound — via the phone, live chat, email, Facebook, Twitter, blog comments, good old-fashioned…